Client Services Specialist - Bilingual

Position: Client Services Specialist - Bilingual Required
Advance your career as a Bilingual Client Services Specialist at Peoples Group's Toronto office. This role combines hybrid flexibility with a focus on excellent customer service.
In this organized and motivated position, leverage your bilingual skills to respond to customer queries and build strong relationships. A minimum of two years of customer service experience in financial services is essential to succeed in this fast-paced role.

Key Responsibilities:

• Respond to customer inquiries via calls and emails

• Resolve issues and provide information effectively

• Support clients in account openings and transactions

• Identify financial needs and guide software solutions

• Adhere to compliance regulations while maintaining quality
Requirements:

• At least two years of customer service experience

• Fluency in both English and French

• Strong problem-solving and communication abilities

• Basic knowledge of KYC/AML requirements

• Proficiency in Microsoft Office applications
Bring your customer service expertise and bilingual communication skills to make a difference at Peoples Group.
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