Member Service Representative Mount Albert

Position: Member Service Representative Job in Mount Albert
Transform member experiences at DUCA as a Part-Time Member Service Representative located in Mount Albert. This role is perfect for individuals who thrive in customer-focused environments and enjoy helping others.

Working as a Member Service Representative requires Saturday hours and involves providing top-notch service to DUCA members. You will engage with members, manage transaction requests, and identify how DUCA can support their financial needs. Your proactive approach will help foster lasting relationships within the community.

Key Responsibilities:

• Provide outstanding service at the front counter and over the phone

• Handle and process member transactions efficiently

• Promote and explain DUCA’s services and features

• Conduct follow-ups to ensure member satisfaction

• Assist in branch business development initiatives

Requirements:

• High School Diploma or equivalent educational background

• Prior experience in banking or customer service, two years preferred

• Experience handling cash and financial transactions

• Proficient in computer operations and systems

• Strong interpersonal skills and attention to detail

Help shape positive financial journeys for DUCA members as you excel in this vibrant part-time role.
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