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Customer Care Associate - Bilingual French/English
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-25
Listing for:
Hyundai Capital
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
In this role, you’ll be responsible for answering customer calls, addressing inquiries, and providing effective solutions. Your contributions will help meet service level agreements (SLAs) while enhancing customer relations and satisfaction. Embrace a vibrant workplace culture that values collaboration and positive employee experiences.
Key Responsibilities:
• Efficiently respond to incoming lease and loan calls
• Provide courteous and prompt solutions to customer queries
• Exceed key performance indicators for service quality
• Transform customer frustrations into repeat business
• Follow-up on issues with internal teams when necessary
Requirements:
• Experience in a call center or customer service environment
• Prior corporate experience preferred
• Post-secondary diploma or degree is an asset
• Strong communication skills in both French and English
• Willingness to adapt to flexible shift hours
Utilize your bilingual abilities to deliver exceptional care at Hyundai Capital Canada.
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Position Requirements
10+ Years
work experience
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