Bilingual Customer Service Student

Position: Bilingual Customer Service Student at Beneva
Launch your career in the insurance sector with Beneva Insurance as a Bilingual Customer Service Annual Student. In this role, you'll thrive in a fast-paced call center environment and provide exceptional service to clients.

Beneva Insurance is seeking a bilingual individual for a fixed-term student position. You will be instrumental in delivering outstanding customer service over the phone and in writing about health and wellness claims.

Your role will require you to be passionate about learning while managing high-pressure situations to meet service goals.

Key Responsibilities:

• Answer customer calls regarding policies and claims

• Resolve issues while maintaining service agreements

• Adjudicate health and wellness claims accurately

• Provide recommendations on Beneva services

• Manage and update customer profiles efficiently

Requirements:

• Bilingual in English and French

• Passion for customer service and continuous learning

• Strong verbal and written communication skills

• Ability to work flexible shifts

• Commitment to a minimum of 35 hours when not in school

Bring your dedication and bilingual skills to help Beneva Insurance support its clients effectively.
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