Scarborough Order Processing Customer Service

Join our Scarborough team as a Customer Service Representative focused on order processing. Tailored for candidates with a knack for data entry and customer coordination.

This position requires you to thrive in a high-volume environment, managing purchase orders and utilizing internal ERPs. You'll respond to customer inquiries, handle requests, and maintain order accuracy and integrity. Your organizational skills will play a key role in coordinating with internal teams for effective order fulfillment.

Key Responsibilities:

• Process purchase orders accurately and efficiently

• Complete data entry within ERP systems

• Manage inquiries from customers via email and phone

• Issue quotes and address order-related requests

• Oversee order coordination and fulfillment processes

Requirements:

• 3+ years in customer service or order entry roles

• Strong experience with purchase order processing

• Familiar with ERP systems and internal software tools

• Good communication and organizational skills

• AI tools experience is beneficial

Enhance customer satisfaction by effectively managing order processing tasks in our Scarborough office.
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