Market Engagement Assistant at TIFF

Join TIFF as a Market Engagement Assistant and facilitate a memorable delegate experience for 2026 TIFF:
The Market. Handle participant inquiries, support training, and manage communications effectively.

This role reports to the Manager of Delegate Experience & Submissions. You will engage in high-volume tasks, analyze operational data, and enhance attendee interactions during the event. Experience in customer service or festival environments is beneficial for this position.

Key Responsibilities:

• Manage attendee inquiries through centralized communications

• Update internal resources and process documentation

• Survey attendee touchpoints for accuracy and branding

• coordinate cross-departmental workflows effectively

• Support volunteer training and resolve queries promptly

Requirements:

• Degree in arts management or administration is an asset

• At least 1 year in customer service or event settings

• Proven ability in managing high-volume external communications

• Writing and copy-editing experience preferred

• Familiarity with film or festival industries is valuable

Enhance your communication and organizational skills while supporting TIFF's vibrant film community in Toronto.
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