Travel Health Customer Support Specialist

Join Passport Health as a Customer Service Representative, where you’ll be the first point of contact for travelers scheduling vital health services. Your expertise will help clients navigate their travel health needs efficiently.

In this role based in Downtown Toronto, you will combine customer service and sales to guide clients through vaccine requirements and appointment scheduling. You'll gather essential travel information, adapt to time-sensitive requests, and ensure clients receive the care they need before their journeys. Your contributions will foster trust and long-lasting relationships with travelers.

Key Responsibilities:

• Answer inbound calls and handle client inquiries

• Collect key travel information efficiently

• Identify urgent appointment needs and secure bookings

• Schedule consultations and immunization visits

• Provide administrative support to leadership

Requirements:

• Background in customer service, sales, or call centers

• Proven sales-oriented mindset and communication proficiency

• Competence in Google Suite and tech systems

• Dependable and composed under pressure

• Must work in person at our Downtown Toronto location

Enable travelers to embark on safe journeys with your support as a dedicated Customer Service Representative.
#J-18808-Ljbffr