Customer Service Advocate Bilingual French

Become a Customer Service Advocate in North York, ON, focusing on bilingual support. Elevate the customer experience through effective communication and diligent order processing.

This role requires a proficient Bilingual Customer Service Representative who excels in problem-solving and maintains high professionalism. You will efficiently process orders and handle inquiries while leveraging your strong communication skills in both French and English. Your analytical mindset will help ensure prompt resolutions for customer concerns.

Key Responsibilities:

• Deliver exceptional customer service and support

• Process and verify purchase orders efficiently using SAP

• Liaise with teams to resolve order-related issues

• Provide accurate information regarding products and pricing

• Conduct audits to ensure compliance and accuracy

Requirements:

• College education is preferred for candidates

• Fluency in French and English is essential

• 3-5 years experience in customer-oriented roles

• Strong attention to detail and decision-making capabilities

• Experienced with ERP/MRP systems and Microsoft software

Use your bilingual abilities to support customers as a valued team member.
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