Customer Care Associate at Hyundai

Advance your career with Hyundai Capital Canada as a Customer Care Associate specializing in bilingual support. Deliver exceptional service across Hyundai, Kia, and Genesis brands by resolving queries efficiently.

This dynamic role involves engaging with customers, resolving loan and lease inquiries, and updating service systems. As a bilingual associate, you’ll bolster customer relations and ensure high service standards. Join a collaborative team dedicated to quality and customer satisfaction.

Key Responsibilities:

• Handle incoming customer calls regarding financing solutions

• Build rapport and offer effective resolutions to issues

• Achieve and exceed established performance metrics

• Impact customer loyalty and satisfaction positively

• Manage system tasks and maintain communication with customers

Requirements:

• Background in customer service or call center experience

• Experience in a corporate environment preferred

• College diploma or university degree preferred

• Fluency in both French and English

• Flexibility to work day, evening, or weekend shifts

Bring your language skills and customer service expertise to Hyundai Capital Canada and make a difference.
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