Service Concierge; Lot Attendant - Volkswagen MidTown

Job No:
HG2784

Location:

Toronto

Employment Status:
Full-Time

Looking to start a career in the automotive industry? If you’re friendly, energetic, and enjoy helping people, this is a great opportunity to get your foot in the door and build valuable dealership experience.

Volkswagen Mid Town Toronto is looking for a Service Drive Thru Concierge to add to their team in Toronto. Volkswagen Mid Town Toronto is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As the first point of contact in our Service Department, the Service Concierge will play an important role in creating a positive customer experience. Our Service Concierges welcome customers as they arrive, assist with service traffic flow, support Service Advisors, and help move vehicles throughout the shop and car wash.

This is a fast‑paced, hands‑on role ideal for someone who enjoys staying active and working with people.

Compensation: $18.50 to $20 per hour.

• Career Growth – Advancement opportunities across 20 stores and 18 brands.
• Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
• Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
• Training & Mentorship – Learn from experienced leaders who support your growth.
• Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
• Lifestyle Benefits – Discounts on brands and gym memberships.
• Great Team Culture – Social events, BBQs, and team outings.
• Work‑Life Balance – No Sundays or holidays, plus long summer weekends.

• Greets all customers entering the service area with a friendly and upbeat attitude.
• Assists customers with their questions, and directs them to the appropriate person or location.
• Controls service traffic flow and parking.
• Determines if customers coming into service have an appointment.
• Records customer's name, VIN, tag number, mileage, and existing vehicle damage.
• Assists Service Advisors with duties at the service counter and in the service drive through.
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance.
• Assists customer follow‑up on repair orders.
• Performs other duties as required by the Service Manager.

• A positive, friendly attitude and strong customer service mindset.
• Valid G2 or G Driver's License.
• Ability to drive both manual and automatic vehicles is an asset.
• Reliability, motivation, and eagerness to learn.
• Strong attention to detail and organizational skills.
• Comfortable working in a fast‑paced environment.
• Ability to work independently and as part of a team.

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long‑term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted.

Apply today and grow with us.