Bilingual Concierge Advisor

Position: Bilingual Concierge Advisor at Aritzia
Elevate your customer service career as a Bilingual Concierge Advisor at Aritzia’s Concierge Centre in Toronto, ON, starting September 22, 2025. Deliver exceptional service in both French and English across various channels.

Aritzia is seeking enthusiastic Bilingual Advisors to enhance client experiences at its Toronto location. This entry-level position requires strong communication skills and a passion for style. Engage customers through Live Chat, Phone, and Email while providing unparalleled service and expert styling advice.

Key Responsibilities:

• Provide world-class client service via multiple communication channels

• Demonstrate exceptional clothing styling expertise

• Efficiently resolve client inquiries to ensure satisfaction

• Meet and exceed established performance targets

Requirements:

• Effective communication skills in English and French

• Preferred French as a first language

• Certifications in French language proficiency such as DALF or CEFRL

• Retail or customer service experience is an asset

• Passion for building long-lasting client relationships

Join Aritzia and enjoy a rewarding career in luxury retail.
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