Bilingual Client Services Specialist

Elevate your career as a Bilingual Client Services Specialist at Peoples Group in Toronto. This hybrid role emphasizes exceptional customer service in a fast-paced financial environment.

As a Bilingual Client Services Specialist, your role will focus on fostering strong client relationships through professional call and email support. You will need your excellent communication skills to resolve inquiries and meet service level targets effectively. A strong attention to detail is essential, alongside the ability to adapt to changing priorities.

Key Responsibilities:

• Respond to customer inquiries via calls and emails

• Resolve issues at first contact to build client loyalty

• Assist with account openings and documentation

• Stay informed about Peoples Group products and services

• Ensure compliance with all regulations and procedures

Requirements:

• Minimum two years in customer service roles

• Bilingual in French and English

• Strong organizational and time management skills

• One year in financial services preferred

• Proficiency in Microsoft Word, Excel, and Outlook

Utilize your bilingual skills and customer service experience to make a positive impact at Peoples Group.
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