Bilingual Client Service Coordinator at IMS

Join Integrated Merchandising Solutions as a Bilingual Client Service Coordinator in Toronto. Utilize your French and English skills to deliver exceptional service across multiple communication channels.

This role demands a detail-oriented professional who will act as a pivotal contact for valued Canadian clients. Responsibilities include processing orders, providing campaign support, and collaborating with internal teams. Ideal candidates excel in prioritizing tasks and communicating effectively in both languages.

Key Responsibilities:

• Communicate with customers via email and telephone

• Balance multiple priorities while ensuring service quality

• Process and maintain accurate customer orders

• Provide consultation on campaign activation

• Collaborate with internal departments for issue resolution

Requirements:

• 2-5 years of customer service experience

• Fluent in French and English, both verbally and in writing

• Proficient with Salesforce or similar systems

• Strong organizational and communication skills

• Positive attitude and ability to handle diverse tasks

Bring your bilingual skills and customer service expertise to IMS in Toronto!
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