Receptionist and Customer Service Representative

Position: Receptionist and Customer Service Representative at Downtown AutoGroup
Become a part of the team at Downtown Auto Group as a Receptionist and Customer Service Representative, ensuring exceptional experiences for all visitors at our Autoplex dealership. This role is perfect for those who excel in customer-focused environments!

We are on the lookout for a vibrant Receptionist/Administrative Assistant who can manage front-desk operations and support our diverse team. You will be responsible for fostering positive customer interactions and streamlining administrative processes. If you thrive in fast-paced settings and are keen on the automotive industry, we want to hear from you!

Key Responsibilities:

• Greet and direct customers professionally

• Operate a multi-line phone system efficiently

• Schedule appointments and keep the reception tidy

• Assist with various administrative duties

• Provide exceptional customer service and follow up on inquiries

Requirements:

• Experience as a receptionist or in customer service roles

• Excellent verbal and written communication

• Strong organizational ability and attention to detail

• Proficient in Microsoft Office and familiar with CRM systems

• Positive attitude coupled with a team spirit

Join Downtown Auto Group and enhance every customer's visit with your passionate support!
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