Bilingual Spanish Customer Support Representative

Advance your career with Propel as a Bilingual Spanish Customer Support Representative. You’ll handle high call volumes while delivering exceptional service in a rewarding fintech environment.

At Propel, we seek a motivated individual who thrives in a dynamic setting. This part-time position allows you to harness your strong communication skills, preferably in Spanish, while engaging with customers. You’ll be part of a passionate team working towards shared goals in a supportive culture.

Key Responsibilities:

• Respond to inquiries via calls and digital channels

• Investigate and verify customer accounts through web applications

• Communicate solutions kindly to clients

• Assist in rehabilitating accounts in arrears

• Conduct follow-up calls on inactive accounts

Requirements:

• Strong work ethic and passion for customer service

• Ability to manage a high volume of customer interactions

• Detail-oriented with excellent communication skills

• Spanish language proficiency is a plus

• Previous call center experience preferred but not required

Leverage your skills in customer service and communication to excel in this role at Propel.
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