Customer Service Specialist North York

Position: Full-Time Customer Service Specialist North York
Elevate your career as a Full-Time Customer Service Representative in North York, ON, providing essential support to dealers and sales reps. Handle inquiries, ensure order accuracy, and foster customer satisfaction.

In this role reporting to the Customer Service Manager, you will deliver high-quality customer support, addressing inquiries and resolving issues promptly. With a focus on order verification and teamwork, your contributions will play a vital role in maintaining efficient service and satisfaction for customers and internal teams alike.

Key Responsibilities:

• Provide customer service via phone and email

• Resolve inquiries and complaints efficiently

• Verify orders before production release

• Prepare and report order discrepancies

• Maintain organized customer and order records

Requirements:

• Post-secondary education preferred

• 3 years of customer service experience

• Strong verbal and written communication skills

• Detail-oriented with multitasking abilities

• Proficient in Microsoft Word and Excel

Bring your customer service skills and attention to detail to support exceptional service in North York.
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