Customer Service Representative at Royal Bank

Deliver exceptional customer service as a Temporary Customer Service Representative at the Royal Bank Plaza. This part-time role focuses on supporting parking customers through effective communication and high-quality service interactions.

With shifts on July 23 and 24, 2026, responsibilities include managing inquiries via calls and emails, resolving complaints, and supporting account maintenance processes. You'll ensure the accuracy of customer records and support internal applications that address client needs, all while exceeding service expectations.

Key Responsibilities:

• Act as primary contact for monthly parking clients

• Process customer inquiries and complaints professionally

• Manage accurate data entry for transactions

• Support team with operational coordination

• Ensure adherence to service level agreements

Requirements:

• High School Diploma or equivalent

• Minimum 1 year customer service experience in related fields

• At least 18 years of age

• Background check compliance required

• Eligibility verification for work in Canada needed

Bring your communication and data management skills to enhance the customer experience at Royal Bank.
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