Customer Support Specialist at Jukebox

Deliver top-tier customer support as a Customer Support Specialist with Jukebox in Toronto. Engage customers through various channels and collaborate with internal teams to solve inquiries effectively.

As part of a customer-first company, this role requires a detail-oriented individual with over three years of customer support experience. Engage directly with clients via phone, email, and online chat while ensuring a seamless experience from start to finish. You will be empowered to stay updated on Jukebox's products and services to address inquiries professionally.

Key Responsibilities:

• Assist customers through all communication channels

• Collaborate with teams to enhance customer experience

• Respond to inquiries regarding orders and services

• Remain knowledgeable about product offerings

• Provide support at front reception and digitally

Requirements:

• Minimum 3 years in customer support environments

• At least 1 year in print or graphic communications

• Strong organizational and time management skills

• Excellent verbal and written communication in English

• Customer-focused with a proactive approach

Support Jukebox customers with your expertise and dedication to service excellence in Toronto.
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