Bilingual Customer Service Specialist - Foresters Financial

Enhance your career with Foresters Financial as a French Bilingual Customer Service Specialist. Support clients and transform service experiences while utilizing your bilingual skills in a hybrid work model.

This role prioritizes customer relationships, requiring candidates to listen empathetically and respond effectively. With opportunities to engage in research and collaborate with various business areas, your goal is to fulfill customer needs. Bring your previous customer service experience to a company committed to innovation and excellence.

Key Responsibilities:

• Handle inbound service calls with professionalism

• Listen and respond to customer inquiries empathetically

• Collaborate with teams to resolve customer issues

• Promote the benefits of Foresters membership

• Conduct follow-up calls to ensure satisfaction

Requirements:

• 3-5 years customer service experience preferred

• Bilingual in French and English required

• Inbound contact center experience is an asset

• Strong analytical and technical skills

• College Diploma or University Degree is an asset

Harness your customer service passion and bilingual skills to excel at Foresters Financial.
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