Customer Service Specialist - Cintas

Cintas is seeking a Customer Service Specialist in Toronto to deliver exceptional service to customers. Utilize your communication skills to facilitate account support and issue resolution.

This role focuses on engaging with both internal and external customers to provide a high standard of service. You will handle inbound inquiries, assist with account reconciliation, and ensure accurate data entry. Preparing invoices, reports, and making outbound calls are integral components of this fast-paced position.

Key Responsibilities:

• Provide prompt resolutions to customer inquiries

• Support account reconciliation and invoicing tasks

• Handle data entry and customer calls daily

• Process new accounts and execute follow-ups

• Assist with miscellaneous tasks as needed

Requirements:

• Minimum 1 year in customer service

• High School Diploma;
Bachelor's degree preferred

• Bilingual in English and French essential

• Familiarity with Microsoft Office Suite

• Experience with heavy call volumes is a plus

Join Cintas to enhance your skills while supporting customer success and account management.
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