Bilingual Client Services Specialist at Flexiti

Enhance customer relations as a Bilingual Client Services Specialist with Flexiti. Engage with clients in English and French while managing credit applications and providing top-tier merchant support.

In this role, you will deliver exceptional service by evaluating credit applications and ensuring compliance with standards. The role requires adaptability, strong communication skills, and the ability to problem-solve in a call-center environment. You’ll manage inquiries related to credit risk and assist merchants with point-of-sale processes, ensuring customer satisfaction and loyalty.

Key Responsibilities:

• Deliver service for inbound inquiries regarding applications

• Evaluate pending credit applications to assess eligibility

• Validate applicants to mitigate fraud risk

• Process requests for credit limit increases

• Provide merchant support for point-of-sale applications

Requirements:

• Bilingual in English and French

• 1–2 years customer service experience in call centers

• Familiarity with credit card or financial sectors

• Strong problem-solving skills under pressure

• Reliable high-speed internet and dedicated workspace

Leverage your bilingual skills to support Flexiti customers through effective communication and problem resolution.
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