Sales & Customer Service Associate - Hybrid

Intact is hiring a Sales and Customer Service Associate for their inbound call center in Toronto & Mississauga. Leverage your exceptional communication skills to help Canadians secure their assets through personalized insurance advice.

This role offers a hybrid work model and invites individuals with at least one year of customer service experience. Your journey will involve comprehensive training with a clear path for promotions within six months. As a trusted advisor, you will guide customers on appropriate insurance products while addressing their inquiries promptly.

Key Responsibilities:

• Advise customers on suitable insurance products

• Analyze needs and promote personal insurance solutions

• Process payment changes accurately and efficiently

• Handle inquiries professionally in a timely manner

• Provide exceptional service and resolve customer issues promptly

Requirements:

• Minimum one year of customer service experience

• Previous call center experience preferred

• Excellent communication and empathy skills

• Tech-savvy with multi-tasking abilities

• Bilingual in English and French is an asset

Elevate your career and make a difference with Intact's dedicated customer service team.
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