Customer Service Receptionist

Position: Customer Service Receptionist Role
Step into a vibrant role as a Customer Service Receptionist at Mercedes-Benz Downtown. Focus on delivering exceptional customer interactions and expertly managing service appointments.

AWIN, a leading automotive group in the Greater Toronto Area, is seeking a Service Receptionist who excels in friendly communication and administrative support. You will be the first point of contact for clients, efficiently handling calls and scheduling appointments while overseeing daily cash balances. Your contributions will play a significant role in enhancing the overall customer experience at the dealership.

Key Responsibilities:

• Manage incoming service calls quickly and effectively

• Book and oversee customer service appointments

• Facilitate customer mobility with shuttle services

• Handle cash transactions and payment processing

• Support management with various administrative duties

Requirements:

• Prior experience in a customer-facing environment

• Positive, outgoing personality with a professional demeanor

• Strong ability to read instructions and information

• Capacity to thrive in fast-paced settings

• Excellent attention to detail in all tasks

Drive client satisfaction by ensuring smooth operations at Mercedes-Benz Downtown as a Service Receptionist.
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