Customer Service Coordinator - RLG

Join Reverse Logistics Group as a Customer Service Coordinator in Toronto. Support customer inquiries, ensure operational efficiency, and contribute to sustainable initiatives within the company.

This permanent, full-time position requires a proactive individual with a degree in Sustainability or Environmental Studies. You will respond to customer requests and maintain accurate tracking records while assessing and routing inquiries to the appropriate teams. Collaboration with RLG Operations is essential for successful outcomes.

Key Responsibilities:

• Review and respond to incoming webform requests

• Ensure accurate record-keeping in request tracking

• Categorize requests for timely handling

• Collaborate closely with Operations for daily tasks

• Adapt to operational demands, including overtime

Requirements:

• Preferred Bachelor’s degree in Sustainability

• 1-2 years of experience in customer service

• Proven ability to work under tight deadlines

• Knowledge of waste management services

• Operational experience considered an asset

Drive customer satisfaction and operational excellence at RLG while promoting a sustainable future.
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