Customer Service Representative at Nation

Position: Customer Service Representative at Live Nation
Join Live Nation as a Night of Show Customer Service Representative at Rogers Stadium. This part-time role supports guests from April to October by addressing queries pre and post show.

You'll work in a dynamic environment, providing nightly customer support at Rogers Stadium. Key responsibilities include responding to inquiries via phone, managing lost and found, and coordinating accessible seating. This role requires at least one year of customer service experience, making it ideal for detail-oriented individuals who thrive in event settings.

Key Responsibilities:

• Monitor incoming calls to Rogers Stadium's business line

• Respond to guest queries about products and venue policies

• Manage complaints and provide solutions pre/post event

• Handle lost and found issues with care

• Track feedback survey throughout daily operations

Requirements:

• Minimum one year of customer service experience

• Proficient in Outlook, Word, and Excel

• Professional communication skills with clients and guests

• Experience with social media platforms an asset

• Availability for all scheduled summer events

Bring your customer service expertise to enhance guest experiences at Live Nation events.
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