Customer Service Representative

Join Jukebox as a Customer Service Representative in Toronto, where accuracy and communication are vital. This role focuses on assisting customers through various channels and ensuring smooth operations.

As an experienced Customer Service Representative, you will engage with customers both in person and digitally. To excel, you must be detail-oriented and possess strong organizational skills. Collaborating with internal teams will be crucial in resolving inquiries related to orders, products, and services.

Key Responsibilities:

• Assist customers via phone, email, and online chat

• Collaborate with internal teams for seamless customer support

• Respond accurately to product and order inquiries

• Stay updated on Jukebox products and services

• Provide professional support at front reception and online

Requirements:

• 3+ years in customer support roles

• 1+ year in print or graphic communications

• Strong attention to detail

• Clear verbal and written communication skills

• Outgoing personality with a customer-focused mindset

Deliver exceptional customer service and support at Jukebox in Toronto.
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