Client Success Expert

Position: Client Success Expert at Ownright
Shape the future of real estate law with Ownright as a Client Success Expert.

Your role will focus on facilitating smooth client transactions in a dynamic, hybrid workspace.

In the role of Client Success Expert at Ownright, you will be integral to client satisfaction during real estate closings. Tasked with managing communications and document processes, you will collaborate closely with lawyers and Client Success Managers to ensure everything runs smoothly. Ideal candidates are organized and communicate warmly, fostering strong client relationships.

Key Responsibilities:

• Handle client inquiries through shared inbox and phone

• Support transaction management by organizing documents

• Track internal tasks to maintain workflow efficiency

• Work with teams to address client issues

Requirements:

• Detail-oriented and highly organized

• Exceptional written and verbal communication skills

• Capable of managing multiple tasks simultaneously

• Willingness to learn and develop within the role

Contribute to advancing client satisfaction and real estate processes with Ownright.
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