Fidelity Investment Customer Support Representative

Become a Customer Support Representative at Fidelity Canada, offering top-notch service to investment professionals in a dynamic hybrid setting. Your strong communication skills and client focus will help elevate the advisor experience.

As an Advisor Service Center Representative, you will work in Toronto or Calgary, assisting investment advisors and investors with their queries. Emphasizing exceptional client service, your role includes answering inquiries and supporting investment strategies with a flexible work arrangement. Rotating shifts take place from Monday to Friday between 8 a.m. and 8 p.m. EST.

Key Responsibilities:

• Assist investment advisors and clients with inquiries

• Provide information and direct clients to departments

• Support financial strategies of advisors and investors

• Work flexible hybrid shifts to meet client needs

• Leverage technology to enhance customer support

Requirements:

• College diploma required; recent graduates welcomed

• Excellent English communication skills

• Bilingual in French is an asset

• Ability to adapt and learn in a dynamic culture

• Strong problem-solving and analytical skills

Be part of Fidelity’s mission to deliver exceptional client service while growing your skill set.
#J-18808-Ljbffr