Bilingual Customer Support Specialist

Join Passport Health as a Bilingual Customer Support Specialist in Downtown Toronto. You'll assist clients in booking vital travel health services while ensuring they feel confident and informed.

This part-time role serves as the first point of contact for travelers needing vaccines, prescriptions, and documentation. Your responsibilities will include gathering travel details and scheduling appointments on short notice, all while building lasting client relationships. An emphasis on customer support coupled with sales makes this role essential for clients needing timely travel health solutions.

Key Responsibilities:

• Answer inbound calls as the first contact.

• Gather important travel information from clients.

• Schedule immediate consultations and appointments.

• Establish trust and rapport with clients.

• Support leadership with various administrative tasks.

Requirements:

• Experience in customer service or sales.

• Strong communication skills, verbal and written.

• Proficiency in Google Suite and adaptability.

• Reliable attendance and calm under pressure.

• Ability to work in-person at the Downtown Toronto office.

Become a key player in delivering timely travel health solutions to clients at Passport Health.
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