Client Service Manager

Elevate client experiences as a Client Service Manager at BFL in Toronto. This hybrid role focuses on relationship management and operational coordination to exceed client expectations.

BFL is seeking a proactive Client Service Manager to enhance their Programs team located in Toronto. You will leverage 7-10 years in client service to manage inquiries and support day-to-day operations.

Your role will be pivotal in maintaining trusting client relationships through effective communication and service delivery.

Key Responsibilities:

• Build strong relationships with stakeholders through regular communication

• Respond to client inquiries promptly and professionally

• Coordinate with teams to resolve service issues

• Oversee documentation, renewals, and compliance

• Assist with marketing initiatives and onboarding new clients

Requirements:

• University degree or DEC in Insurance and financial services

• RIBO License required

• 7-10+ years in client service or account management

• Proficient in MS Office Suite

• Strong communication and organizational skills

Drive high-quality service for clients at BFL Canada, ensuring their needs are met with integrity and excellence.
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