Part Time Guest Service Agent at Sonesta

Elevate guest experiences as a Part Time Guest Service Agent with Sonesta ES Suites in Toronto. You'll be pivotal in representing the brand, handling front desk operations, and ensuring excellent guest relations.

In this vital role, you'll be responsible for delivering outstanding customer service while performing front desk responsibilities r duties will include guest registration, processing transactions, and maintaining security standards for guest information. You'll be the first point of contact for guests, making professionalism and communication essential in this position.

Key Responsibilities:

• Register guests and provide essential information

• Process cash and credit transactions accurately

• Book reservations and manage cancellations

• Communicate with management about room selections

• Fulfill guest special requests and service needs

Requirements:

• High School diploma or equivalent

• One year of hotel or retail experience preferred

• Strong communication and mathematical skills

• Ability to obtain Serv Safe and TIPS certification

• Valid driver's license required

Utilize your skills in customer service and front desk operations with Sonesta to enhance the guest experience.
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