Customer-Focused Front Desk Representative

Elevate residents' experiences as a Front Desk Representative with Shiplake Properties in Midtown. Utilize your exceptional service and interpersonal skills in this engaging role.

Shiplake Properties is seeking enthusiastic Front Desk Representatives for our premium properties. This role is essential in delivering operational excellence by greeting guests, assisting with requests, and managing communications. You will support residents with mail deliveries, amenity bookings, and move-in inspections while maintaining a welcoming environment.

Key Responsibilities:

• Greet all guests and residents courteously

• Assist with mail and parcel deliveries

• Monitor CCTV and conduct exterior checks

• Log resident communications and requests

• Aid in coordinating building events and maintenance emergencies

Requirements:

• Strong customer service orientation

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office Suite

• Ability to manage multiple priorities effectively

• Experience with property management software preferred

Bring your customer service skills and organizational abilities to enhance resident satisfaction at Shiplake Properties.
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