Customer Relations Specialist at Metergy

Enhance customer experience with Metergy Solutions as a Customer Relations Specialist. This role requires effective communication and problem-solving in a dynamic environment.

Metergy Solutions Inc. is seeking an experienced customer relations professional for its North York office. Candidates should have strong call center backgrounds and a focus on utility services.

Your role will involve addressing inquiries, managing billing complaints, and ensuring prompt resolutions while contributing to ongoing projects.

Key Responsibilities:

• Respond to customer service requests via phone

• Manage billing inquiries and resolve complaints

• Process electronic customer requests accurately

• Schedule payment arrangements and phone contacts

• Escalate accounts per company policy

Requirements:

• Previous call center or customer service experience

• High school diploma or equivalent required

• Strong communication and problem-solving skills

• Detail-oriented with computer proficiency

• Ability to thrive in fast-paced settings

Support Metergy’s mission by delivering exceptional customer service and fostering beneficial relationships with clients.
#J-18808-Ljbffr