Key Accounts Coordinator at Convoy

Elevate customer relationships at Convoy as a Key Accounts Coordinator. Support the Key Accounts team by coordinating orders and facilitating communication across Ontario.

In this essential role, you will provide administrative and operational support to ensure smooth order processing and customer satisfaction. This position is perfect for detail-oriented individuals with strong organizational skills who are eager to develop their experience in customer account coordination within a collaborative environment.

Key Responsibilities:

• Provide responsive support to key accounts and inquiries

• Enter and process customer orders and returns accurately

• Communicate order updates to clients and internal teams

• Collaborate with branches for delivery scheduling

• Maintain accurate records of customer interactions and orders

Requirements:

• Experience in customer service or administrative support

• Strong verbal and written communication skills

• High attention to detail and accuracy

• Excellent organizational and time management abilities

• Ability to work within a team-oriented environment

Become a vital part of Convoy's commitment to outstanding customer service and operational excellence.
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