IFinance Bilingual Credit Agent

Advance your career as a Bilingual Credit Agent at iFinance Canada, where innovation meets consumer financing. Communicate in French and English to aid in customer service and credit decision-making.

This role supports your growth in a positive, collaborative environment at iFinance Canada, a constituent of the Iceberg Finance Group. You will refine your skills in customer service and credit profile analysis, with a focus on effective problem-solving and multitasking. Connect with clients through calls and emails while engaging in both independent tasks and team efforts.

Key Responsibilities:

• Assist team approvers in credit file analysis

• Manage inbound/outbound customer communications

• Address customer inquiries by phone and email

• Input data accurately for customer profiles

• Attend training for credit adjudication procedures

Requirements:

• Proficient in both English and French

• Background in customer service

• Excellent communication and problem-solving abilities

• Detail-oriented individual, punctual and professional

• Ability to collaborate in team settings

Utilize your bilingual proficiency to excel in customer service and credit analysis with iFinance Canada.
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