Bilingual Customer Service Coordinator at IMS

Enhance your career with Integrated Merchandising Solutions as a Bilingual Customer Service Coordinator in Toronto. Engage with clients in French and English while delivering top-notch support.

This role requires a detail-oriented professional to serve as a liaison for our Canadian clients. Your responsibilities will include handling inquiries, managing orders, and providing insights for campaigns. Excellent organizational and communication skills are critical in this fast-paced job.

Key Responsibilities:

• Handle customer inquiries via email and phone

• Balance tasks while maintaining attention to detail

• Process customer orders accurately in the system

• Consult on campaign activation strategies

• Work closely with internal teams for effective solutions

Requirements:

• 2-5 years of relevant customer service experience

• Bilingual in French and English, both written and spoken

• Competence in Salesforce or similar software

• Strong initiative and calm under pressure

• Ability to manage multiple projects with ease

Bring your bilingual expertise and customer service skills to IMS in Toronto for a rewarding career!
#J-18808-Ljbffr