Customer Service Representative

Become a Customer Service Representative at Cintas in Toronto, where your expertise will foster great customer relationships and effective issue resolution. The role involves both internal and external communication.

As a Customer Service Representative, you will be tasked with providing efficient support to customers by addressing inquiries and resolving issues. Additionally, your responsibilities will include data entry, preparing reports, and managing outbound calls to follow up with customers or gather needed information. Account reconciliation and order processing are central to this role.

Key Responsibilities:

• Answer and resolve customer service calls

• Prepare and process reports and invoices

• Perform accurate data entry and manage accounts

• Make outbound calls for gathering information

• Assist with other projects and administrative tasks

Requirements:

• At least 1 year of customer service experience

• High School Diploma required;
Bachelor's preferred

• Bilingual in English and French is mandatory

• Proficient in Microsoft Office applications

• Experience with high call volumes preferred

Support customer satisfaction and strengthen your skills in this essential role with Cintas.
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