Customer Service Representative at Porter Airlines

Elevate your career in customer service with Porter Airlines as a Customer Service Representative. Work part-time at Toronto's Billy Bishop Airport, providing exceptional service to travelers.

Porter Airlines seeks an outgoing and motivated individual to join their customer service team. This role focuses on assisting passengers with check-in, baggage handling, and providing high-quality service in a fast-paced airport environment. Ideal candidates will have strong communication skills and enjoy teamwork while handling challenging customer situations.

Key Responsibilities:

• Provide high-quality customer service at all times

• Check-in passengers and manage flight documentation

• Perform pre-flight procedures and announce gate updates

• Assist passengers with luggage, including mishandled baggage

• Respond to inquiries through phone and email channels

Requirements:

• Minimum 2 years of customer service experience

• Proficient in Google Docs, Sheets, and Calendar

• Detail-oriented with excellent multitasking abilities

• Ability to lift and assist passengers as needed

• Clear communication in English

Bring your customer service expertise to Porter Airlines and help enhance the travel experience.
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