Front Desk Representative at Planet Fitness

Step into a rewarding role as a Member Services Representative at Planet Fitness in Toronto, ON, ensuring a welcoming experience for all members! Bring a positive attitude and exceptional customer service skills.

In this role, you will manage front desk operations, including greeting members and guests, checking them in, and assisting with membership inquiries. You will contribute to the club's overall cleanliness and carry out daily responsibilities that enhance the member experience. Your ability to connect with customers will foster a supportive fitness community.

Key Responsibilities:

• Greet and assist members and guests professionally

• Manage check-in process for members effectively

• Facilitate membership sign-ups and conduct tours

• Keep the club clean and organized during shifts

• Respond to member inquiries and escalate as needed

Requirements:

• Must be 18 years or older

• High School diploma or equivalent required

• Customer service experience is a plus

• Basic computer proficiency required

• Capable of lifting 50 lbs occasionally

Join a team that values health and exceptional service at Planet Fitness!
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