Effective Receptionist at BPA in Ontario

Build your career at BPA in Ontario as a Receptionist, where you'll provide excellent customer service to benefit plan members. Manage phone calls, inquiries, and documentation every day.

At BPA, your role will be pivotal in delivering efficient service to our members. You will handle calls, processing enrollment cards, and distributing mail, while also managing member inquiries with professionalism and accuracy. Your attention to detail will support our top-grade member experiences.

Key Responsibilities:

• Direct all incoming calls promptly and accurately

• Assist walk-in members with requests and information

• Process and maintain member enrollment details

• Receive and distribute daily mail to department staff

• Prepare letters confirming member benefit statuses

Requirements:

• Strong mathematical aptitude and knowledge of basic accounting

• Ability to manage a fast-paced work environment

• Strong analytical and problem-solving abilities

• Proficiency in Microsoft Office Suite

• Exceptional customer interaction and communication skills

Join the BPA team and utilize your skills to enhance member experiences in Ontario.
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