OMVIC Inquiries Representative

Position: OMVIC Inquiries Representative Role
Play a vital role as an Inquiries Representative at OMVIC's Toronto office. Engage directly with consumers while working in a hybrid format to provide exceptional service.

In this 12-month contract position, you will be responsible for answering customer questions according to the Motor Vehicle Dealers Act. Your expertise in customer service, alongside your attention to detail, will greatly impact consumer interactions. Join a team that values high standards of professionalism and compliance in the vehicle sales sector.

Key Responsibilities:

• Address customer inquiries through multiple channels

• Record information accurately regarding customer complaints

• Uphold service excellence and corporate policies

• Participate in team meetings for continuous improvement

• Provide testimony in hearings as needed

Requirements:

• GED or high school diploma; 2+ years of experience

• Strong problem-solving skills and attention to detail

• Effective verbal and written communication abilities

• Professional demeanor while managing inquiries

• Preferably bilingual to enhance customer interactions

Support consumers and uphold industry standards as an Inquiries Representative with OMVIC in Toronto.
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