Customer Support Representative

Position: Customer Support Representative at GoodLife Fitness
Join Good Life Fitness as a Customer Support Representative and enhance member experiences. You’ll greet, assist, and guide members, ensuring a safe and welcoming club environment.

As a representative, you'll interact directly with members and potential members, providing excellent customer support. You’ll be responsible for providing info about memberships, addressing inquiries about gym equipment, and easily handling calls, making you a key player in enriching member experiences. Your passion for fitness and outstanding service will shine in this engaging role.

Key Responsibilities:

• Greet members and manage check-in process

• Answer calls and provide appointment scheduling

• Assist members with Fit-Fix and equipment questions

• Address member feedback courteously

• Support club cleanliness and operational tasks

Requirements:

• Must have CPR-AED certification

• Proven customer focus and communication skills

• Strong knowledge of fitness services

• Effective teamwork and approachability

• Customer service and sales experience is a plus

Enhance member interaction with your customer service skills at Good Life Fitness!
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