Administrator Donor Relations at WWF

Position: Administrator for Donor Relations at WWF
Join the WWF-Canada team as an Administrator in Donor Relations during the gift season from September 22 to December 23, 2026.

Your role will enhance donor engagement through top-notch customer service.

This full-time, seasonal contract requires you to assist with the administration of donor-related activities. You will be primarily engaging in responding to donor requests, troubleshooting orders, and managing data entry. Your contribution will support seamless donor experiences and help maintain loyalty through effective communication.

Key Responsibilities:

• Oversee donor inquiries through calls and emails

• Process gifts and catalog orders accurately

• Assist with mail operations and fulfillment

• Keep CRM data current with donor interactions

• Support tracking of customer service actions

Requirements:

• Experience in customer service, ideally in non-profits

• Data entry skills are an asset

• Knowledge of CRM systems and Shopify is preferred

• Competence in Microsoft Word and Excel

• Ability to maintain confidentiality and adapt to various tasks

Utilize your customer service expertise to enhance WWF-Canada’s donor operations this gift season.
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