Client Services Support Associate OPB

Elevate your career with Ontario Pension Board as a Client Services Support Associate. This permanent full-time role focuses on exceptional client service and efficient documentation management.

The Ontario Pension Board (OPB) is seeking a dedicated Support Associate within Client Services. You will review, process, and manage incoming client requests while ensuring accuracy and detail orientation. This position offers insight into the pension industry and provides a collaborative environment to enhance your administrative and client service skills.

Key Responsibilities:

• Review and process incoming client service requests

• Accurately update client files with new information

• Reach out to clients for missing information promptly

• Prepare routine correspondence and support documents

Requirements:

• Basic knowledge of pension lifecycle processes

• Proficiency in MS Office, especially Excel

• Strong organizational skills for managing workflows

• Ability to initiate and complete work independently

• Interpersonal skills for effective client communication

Contribute to OPB's commitment to excellence in client services and explore a rewarding career in the pension sector.
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