Customer Service Specialist at HOOPP

Join HOOPP as a Customer Service Specialist focused on providing exceptional support to Ontario’s healthcare workers. Be a vital part of a team that champions equity, diversity, and inclusion in a rewarding environment.

At HOOPP (Healthcare of Ontario Pension Plan), we seek passionate individuals to enhance our Member Services team. This role involves delivering world-class customer care, ensuring members understand their pension benefits, and engaging in a collaborative environment. Candidates will develop critical skills through ongoing workshops, learning initiatives, and a strong support system aimed at career growth.

Key Responsibilities:

• Deliver exceptional customer service to healthcare professionals

• Educate members on pension benefits with clarity

• Maintain organization and multitask efficiently

• Collaborate within a team-oriented setting

• Support diversity and inclusion initiatives in all interactions

Requirements:

• College or University degree or equivalent experience

• Superior verbal and written communication skills

• Strong problem-solving and critical thinking abilities

• Positive attitude and resilience in fast-paced environments

• Bilingual in English and French is an asset

Help make a difference in the lives of healthcare workers through outstanding support and service at HOOPP.
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