Experienced Service Advisor
Full-Time
Serpa Chrysler Dodge Jeep RAM SRT
Serpa Chrysler is a family-owned and operated dealership built on a foundation of trust, integrity, and genuine respect for our customers and our team. We're looking for an experienced Service Advisor who takes pride in their work and wants to grow with a dealership that truly values its people.
Why Join Us:
- Competitive compensation with an excellent pay plan.
- Comprehensive benefits package.
- Family-owned culture with respectful, supportive management.
- Healthy work/life balance.
The Role:
As a Service Advisor, you'll be the primary point of contact between our customers and the service team — managing the full service experience from greeting to vehicle delivery.
- Greet customers on arrival and handle inquiries with professionalism and care.
- Advise on recommended and required vehicle repairs and maintenance.
- Coordinate customer mobility and loaner arrangements.
- Manage special-order parts files and proactively follow up with customers.
- Notify customers when parts arrive and book installation appointments.
- Assist at vehicle pickup and process payments.
What We're Looking For:
- 2+ years of service advisor experience across various vehicle makes and models.
- Solid working knowledge of vehicle repairs and maintenance.
- Valid driver's licence.
- Strong communication skills and a customer-first attitude.
Nice to have:
- Experience with CDK Service platforms (an asset, not a requirement).
How to Apply
We respect your privacy. All applications are handled in strict confidence. A full job description is available upon request. Send your résumé to:
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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