Customer Service Coordinator Role

Become a vital part of Armstrong Fluid Technology as a Customer Service Coordinator, enhancing the flow of service operations and warranty claims. Work with a diverse team to deliver outstanding client support.

We are looking for a Customer Service Coordinator who will play an essential role in managing customer interactions and service orders. You will work alongside field service technicians, sales teams, and other departments to resolve customer inquiries. This position demands a proactive and creative problem-solver with strong organizational skills and a team-oriented mindset.

Key Responsibilities:

• Oversee field service order processing and administration

• Assist in warranty claims management and customer communication

• Schedule field visits and maintain efficient workflows

• Collaborate with production and logistics to fulfill orders

• Support sales teams with after-service activities

Requirements:

• University degree or equivalent required

• 3-5 years working in a customer service role

• Strong computing skills, particularly in Word and Excel

• Excellent English communication skills, both oral and written

• Proficiency in French or Spanish is a plus

Join Armstrong Fluid Technology and contribute to innovative solutions in fluid-flow technology.
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