Bilingual Tolls and Violations Specialist

Start your career with Hertz as a Bilingual Tolls and Violations Specialist in Etobicoke, ON. This full-time role emphasizes customer service in processing parking, toll, and traffic violations.

Hertz is seeking an entry-level Bilingual Specialist to manage the payment and processing of traffic infractions. You will handle customer inquiries while performing data entry and maintaining accurate records. The role requires exceptional communication skills in both English and French, along with a keen organizational ability to support the Tolls and Violations team.

Key Responsibilities:

• Process parking, toll, and traffic violations online

• Maintain accurate records for payments and refunds

• Respond promptly to internal and external inquiries

• Provide detailed responses to customer questions

• Perform general office administration and support tasks

Requirements:

• Post secondary education in business or customer care

• Previous call center experience is preferred

• Strong organizational and problem-solving skills

• Proficient in Microsoft Office applications

• Excellent data entry skills and attention to detail

Bring your bilingual communication and organizational skills to support Hertz's commitment to excellent customer service.
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