Toronto Client Service Manager at BFL

Shape the future of client service at BFL Canada as a Client Service Manager, based in Toronto. This role focuses on proactive client relationship management within a hybrid work model.

In your capacity as a Client Service Manager, you will harness your extensive experience in account management to ensure the highest level of client satisfaction. You will be the primary point of contact for clients, playing a key role in service delivery and relationship building, while supporting a robust advisory team.

Key Responsibilities:

• Build and maintain strong client relationships

• Respond to service inquiries with professionalism

• Manage documentation, comply with internal processes

• Assist with client presentations and marketing strategies

• Lead coordination among Client Service Representatives

Requirements:

• Business or finance degree or DEC in Insurance

• RIBO License is a must

• 7-10+ years of client service experience

• Excellent communication skills and Office Suite knowledge

• Capacity to juggle multiple priorities effectively

Join the BFL Canada team as a Client Service Manager, where your expertise will enhance client experiences every day.
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