Customer Representative at Propel

Join Propel as a Customer Representative and leverage your customer service skills in a dynamic fintech environment. Handle calls, engage with customers, and help them with loan applications.

As a Customer Representative at Propel, you will play a key role in our innovative fintech platform. This position requires at least one year of customer service or call center experience. You will utilize web applications to verify loan eligibility and create a confident experience for customers with Propel’s offerings.

Key Responsibilities:

• Handle inbound and outbound customer calls

• Verify and review customer loan applications

• Answer inquiries with accuracy and urgency

• Generate new leads from interested applicants

• Collaborate with the team to meet goals

Requirements:

• High School Diploma or equivalent

• Minimum 1 year in customer service or call center

• Excellent verbal and written English communication

• Strong knowledge of Microsoft Office and Internet

• Ability to thrive in a fast-paced environment

Embrace your entrepreneurial spirit and bring your expertise to Propel’s customer service team.
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